Types of Interview questions
Open-ended
Questions
Used by interviewers when they expect more
than a yes or no answer. Some typical open questions are: "What can you
tell me about yourself?"
"Why are you interested in the posted
position?"
"What are your most remarkable
skills?".
The best way to answer these questions is by
doing the right research before going to the interview (check your own resume
and the organization website) and by making a list of possible open-ended
questions so you can rehearsal your answers before the interview.
Closed-ended
Questions
Used by interviewers when they need to know a
specific piece of information (years of experience, technical knowledge, etc.).
These questions require a brief and solid answer.
The best way to deal with these questions is
by reviewing and making sure you don't have any doubts about your background
and CV details. If the question requires a yes/no answer then always try to add
a brief piece of valuable information to the answer.
For example:
"Are you experienced teaching
children?"
"Yes. I have 4 years of experience and I
think they have been really rewarding".
Hypothetical
Questions
Used by interviewers to assess your
problem-solving skills and to make sure you do have enough experience in the
field to be able to face day-to-day problems. Of course, reply speed is also
assessed.
The best way to face these questions is by
having all the required information so you do not give plain, meaningless
answers. The best way to gather info is by asking follow-up questions before
answering.
Leading
Questions
These questions are assumptive ("So, you
have a lot of experience in the Customer Service Area, don´t you?). The idea of
leading questions is to get a specific response from the interviewee
("yes, as you can see in my CV, I worked as a receptionist for 7 years
and…").
The only way to answer these questions is by
not being caught off your guard. That is: Listen carefully and process
questions before you answer them. The interviewer may be asking a leading question
with a negative emphasis ("it must have been really difficult to get along
with your boss as a salesman"). Always go for positive answers.
Multi-Barreled
Questions
– They check your reasoning skills. These
questions are linked in such way that suddenly what seems to be one question
are actually two or three questions about the same topic.
First of all, remember that they are checking
your reasoning skills so do not give an answer unless you truly understand the
questions. Do not fear to ask the interviewer to either repeat or rephrase
his/her question.
Behavioral
Questions
– Used by interviewers to check the behavior
of candidates. This type of question states that the best way to know what a
candidate will do is by knowing what he/she did in a similar situation in the
past.
It is important to be completely honest when
asked a question about a past experience, interviewers will ask for more and
more details and it would be impossible to keep a lie going on. The best way to
prepare yourself for these questions is by doing all possible research: What
the company wants and what skills are required for the position. Get an
Informational Interview to get and insight of the posted position.
The
‘STAR’ Approach for Answering a Question
S: Situation – describe the situation
T: Task or problem – what dilemma or problem
did you face?
A: Action – what action did you take?
R: Result – what was the result of your
action?
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